The very first virtual personal cruise assistant. Exclusive to MSC Cruises, ZOE is the latest interactive feature of MSC for Me, an innovative multi-channel digital cruise experience that revolutionizes and personalizes the way Guests get cruise information.

Your Virtual personal Cruise assistant

A free, voice-enabled assistant found in every cabin, you can ask ZOE hundreds of questions about life on board and she will help you reserve restaurants and excursions, check your bill and more. ZOE is conversational and professional, and speaks an impressive seven languages. She’s easy to use too – just say, OK ZOE, and she’s ready to help. A true artificial intelligence, ZOE has been programmed to keep learning with every interaction, in order to better serve Guests.

Discover ZOE
on board

Launching first on MSC Bellissima, then on MSC Grandiosa, ZOE is a first in the cruise industry, and another example of how MSC Cruises continues to exceed expectations in innovative guest experiences.